1 training course

Luxury service codes

Turn an establishment’s luxury-service standards into clear and observable behaviours.

Hotel lounge and bar, illustrative photograph
Quang Nguyen Vinh / Pexels · Credits

Programmes in this area

Delivery in English, French or Spanish. Scope, format and availability agreed together.

01

Luxury service codes

Translate luxury-service expectations into observable behaviours through listening, empathy, anticipation, personalisation and culturally aware communication.

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